Starbucks’s ChatGPT experiment could quietly reshape how people order coffee

Not sure what to order on your next Starbucks run? Now, ChatGPT can help. Starting April 15, users will be able to turn to ChatGPT to help them decide on their next Starbucks order through a new integration with the coffee chain. To activate the feature, users simply tag @starbucks within a chat with the AI agent to trigger the new in-platform beta Starbucks app. Users will be able to prompt ChatGPT to offer drink order advice based on mood, cravings, or even an image. For instance, a user might prompt ChatGPT with “@starbucks, I’m looking for an iced pick-me-up.” Then the large language mo...