What you should do if your boss keeps changing direction

When Clara came to me, she was exhausted, confused, and, for the first time in her career, starting to feel she was losing her ability to lead effectively. That morning, her boss had done the same thing he’d been doing every week for the past seven months. He had once again changed his thinking on the direction she and her team should be moving. Not two days earlier, she had left a one-on-one with him feeling confident about what he was asking for, and she had communicated the pivot to her team. Now, suddenly, in a meeting with the rest of the leadership team, he announced a radically diffe...