How the public changes spaces—and art—for the better

Designers love intention. Architects draw immaculate plans; curators craft pristine galleries; developers imagine carefully choreographed public experiences. But once the general population shows up, those spaces tend to change. Sometimes there’s an instinct among designers to fight against it; it’s hard to let go of an aesthetic goal. But—more often than not—the public makes spaces and designs better. It’s the people, not solely the place, who spark true imagination and inevitably shape its character. It’s the people who have the power to turn a design into something more welcoming and rel...