Good hires aren’t enough. Your transformation plan also needs these five things to succeed

I’ve watched this moment happen more times than I can count, and it plays out the same way almost every time. Someone makes the right call. Not a reckless one. A defensible, well-reasoned call that doesn’t fit the standard playbook, exactly the kind of call the organization said it wanted when it hired or promoted this person for their judgment in the first place. And then the people paid to say no start showing up. Not because anyone did anything wrong. Because in most organizations, saying no to something unfamiliar is the safer answer for whoever’s asked to sign off on it. A “no” rarely ...