This popular sandwich chain is the top fast food restaurant in America—beating out Chick-fil-A’s beloved chicken

When it comes to fast food, Chick-fil-A has a reputation for outstanding customer service. The chicken franchise is known for letting patrons know it’s a “pleasure” to serve them, and it’s paid off in terms of customer satisfaction: Chick-fil-A has topped the American Customer Satisfaction Index (ACSI) in the quick-service restaurant category for 11 years straight—until this year, when a new contender knocked the chain off its throne. In its debut on the ACSI, sandwich chain Jersey Mike’s Subs ranked number one among quick-service restaurants. It earned a score of 84 out of 100, beating out...