Daniel Danker on how Walmart solves customer problems with AI

While some companies are still exploring AI, Daniel Danker cites where it’s already working at Walmart. “We see it as the technology to solve a bunch of problems for customers,” says Danker, the retail giant’s executive vice president for AI acceleration. Walmart has deployed tools like its Sparky assistant, which answers product questions and helps customers navigate the store, along with partnerships that support shopping through OpenAI and Google AI platforms. But Danker says those consumer-facing efforts are just the tip of the iceberg. Walmart also uses artificial intelligence behind t...